{"id":2115,"date":"2020-11-16T08:54:54","date_gmt":"2020-11-16T08:54:54","guid":{"rendered":"https:\/\/www.jobcenterkoeln.de\/?page_id=2115"},"modified":"2024-10-17T12:29:06","modified_gmt":"2024-10-17T10:29:06","slug":"lob-und-kritik","status":"publish","type":"page","link":"https:\/\/www.jobcenterkoeln.de\/de_EZ\/lob-und-kritik\/","title":{"rendered":"Lob und Kritik"},"content":{"rendered":"<div class=\"section\">\n    <div class=\"section__head sky-blue br-on \">\n        <div class=\"container\">\n            <div class=\"dark\">     <nav aria-label=\"breadcrumb\">\n        <ol class=\"breadcrumb\">\n            <li class=\"breadcrumb-item\">\n                <a href=\"https:\/\/www.jobcenterkoeln.de\/de_EZ\/\">\n                    <svg width=\"25\" height=\"22\" viewBox=\"0 0 25 22\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path d=\"M21 11V12.5V16.5V19.5C21 20.3285 20.3285 21 19.5 21H15.5V16C15.5 15.448 15.052 15 14.5 15H10.5C9.948 15 9.5 15.448 9.5 16V21H5.5C4.6715 21 4 20.3285 4 19.5V16.5V12.5V11\" stroke=\"#706F6F\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <path d=\"M1 11L12.5 1L24 11\" stroke=\"#706F6F\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M14.5832 8.5C14.5832 9.651 13.6502 10.5835 12.4997 10.5835C11.3497 10.5835 10.4167 9.651 10.4167 8.5C10.4167 7.349 11.3497 6.4165 12.4997 6.4165C13.6502 6.4165 14.5832 7.349 14.5832 8.5Z\" stroke=\"#706F6F\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                    <\/svg>\n                <\/a>\n            <\/li>\n                        <li class=\"breadcrumb-item active\" aria-current=\"page\"><span>Lob und Kritik<\/span><\/li>\n        <\/ol>\n    <\/nav>\n    \n\n<\/div>            <h1 class=\"section__heading\"> Lob und Kritik <\/h1>\n        <\/div>\n    <\/div>\n<\/div>\n\n\r\n<div class=\"space\"><\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p><strong>Ihre Meinung ist uns wichtig.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>M\u00f6chten Sie uns <strong>loben,<\/strong> weil etwas gut geklappt hat?<\/p>\n<p>Oder sind Sie <strong>nicht<\/strong> <strong>zufrieden<\/strong> mit uns?<\/p>\n<p>Haben Sie eine <strong>Anregung<\/strong> f\u00fcr unsere Arbeit?<\/p>\n<p>Oder wollen Sie ein <strong>Problem<\/strong> kl\u00e4ren?<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                                                    <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Wir m\u00f6chten, dass Sie offen \u00fcber alles reden.<\/p>\n<p>Sprechen Sie direkt mit den Personen im Jobcenter,<\/p>\n<p>die f\u00fcr Sie zust\u00e4ndig sind.<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4701\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/reden.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Manchmal kann ein Problem trotzdem <strong>nicht<\/strong> gekl\u00e4rt werden.<\/p>\n<p>Dann wenden Sie sich an die Team-Leitung.<\/p>\n<p>Oder an die Leitung vom jeweiligen Jobcenter.<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4639\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/nicht-verstehen-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Manchmal kann ein Problem dann immer noch <strong>nicht<\/strong> gekl\u00e4rt werden.<\/p>\n<p>Dann wenden Sie sich an das zentrale <strong>Kunden-Reaktions-Management.<\/strong><\/p>\n<p>Die Aussprache ist:<\/p>\n<p>Kunden-Reaktions-M\u00e4n\u00e4tschment.<\/p>\n<p>&nbsp;<\/p>\n<p>Die Mitarbeiter und Mitarbeiterinnen dort k\u00f6nnen Ihnen helfen.<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                                                    <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p><strong>So erreichen Sie das Kunden-Reaktions-Management:<\/strong><\/p>\n<p>Jobcenter K\u00f6ln<br \/>\nKunden-Reaktions-Management<br \/>\nPohligstra\u00dfe 3<br \/>\n50969 K\u00f6ln<br \/>\nFax:\u00a0 02 21 \u2013 94 29-82 33<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4243\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/email-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n                        <div class=\"col-12 \">\n\n                <div class=\"text-image__wrap \">\n                                        <div class=\"headline\">\n                        <h2 class=\"left\"> Kontakt zum Kunden-Reaktions-Management <\/h2>\n                    <\/div>\n                                        <div class=\"text-image__wrap-single\">\n                        <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]&gt; *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_46' >\n                        <div class='gform_heading'>\n                            <p class='gform_description'>Wir bitten um Verst\u00e4ndnis daf\u00fcr, dass wir Ihnen nicht mit einer E-Mail antworten. Ihre Daten sind bei einer unverschl\u00fcsselten E-Mail nicht sicher.<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_46' id='gform_46'  action='\/de_EZ\/wp-json\/wp\/v2\/pages\/2115' data-formid='46' novalidate> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n                        <div class='gform-body gform_body'><div id='gform_fields_46' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_46_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_46_17'>Company<\/label><div class='ginput_container'><input name='input_17' id='input_46_17' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_46_17'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_46_10\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Ihre Anregungen, Lob &amp; Kritik<\/h3><\/div><div id=\"field_46_11\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_46_11'>Ihre Nachricht<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_11' id='input_46_11' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_46_12\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_46_12'>Datei-Upload<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_46_12' 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class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_46_12' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_46_12\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_46_12'>Accepted file types: jpg, png, pdf, Max. file size: 1 MB, Max. files: 7.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_46_12'><\/ul> <div id='gform_preview_46_12' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_46_7\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Pers\u00f6nliche Daten<\/h3><\/div><fieldset id=\"field_46_3\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_46_3'>\n                            \n                            <span id='input_46_3_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_3.3' id='input_46_3_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_46_3_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_46_3_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_3.6' id='input_46_3_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_46_3_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_46_9\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_46_9'>BG-Nummer oder Kundennummer<\/label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_46_9' type='text' value='' class='large'  aria-describedby=\"gfield_description_46_9\"    aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_46_9'>Bitte geben Sie Ihre Kundennummer oder die Nummer Ihrer Bedarfsgemeinschaft an, falls bekannt.<\/div><\/div><div id=\"field_46_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_46_5'>Ihre Telefonnummer<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_46_5' type='text' value='' class='large'  aria-describedby=\"gfield_description_46_5\"    aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_46_5'>Wenn Sie eine telefonische R\u00fcckmeldung w\u00fcnschen, geben Sie bitte eine Nummer an, unter der Sie erreichbar sind.<\/div><\/div><fieldset id=\"field_46_16\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Ihre Adresse<\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_city has_zip ginput_container_address gform-grid-row' id='input_46_16' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_46_16_1_container' >\n                                        <input type='text' name='input_16.1' id='input_46_16_1' value=''    aria-required='false'    \/>\n                                        <label for='input_46_16_1' id='input_46_16_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_46_16_3_container' >\n                                    <input type='text' name='input_16.3' id='input_46_16_3' value=''    aria-required='false'    \/>\n                                    <label for='input_46_16_3' id='input_46_16_3_label' class='gform-field-label gform-field-label--type-sub '>City<\/label>\n                                 <\/span><input type='hidden' class='gform_hidden' name='input_16.4' id='input_46_16_4' value=''\/><span class='ginput_right address_zip ginput_address_zip gform-grid-col' id='input_46_16_5_container' >\n                                    <input type='text' name='input_16.5' id='input_46_16_5' value=''    aria-required='false'    \/>\n                                    <label for='input_46_16_5' id='input_46_16_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP \/ Postal Code<\/label>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_16.6' id='input_46_16_6' value='' \/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_46_13\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><fieldset id=\"field_46_14\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >DS-GVO Einwilligung<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='gfield_description gfield_consent_description' id='gfield_consent_description_46_14' tabindex='0'>Ich willige in die \u00dcbermittlung sowie Verarbeitung meiner oben genannten Daten zum Zwecke der Kontaktaufnahme mit dem Kundenreaktionsmanagement ein. Mir ist bekannt, dass ich diese Einwilligung freiwillig abgebe und jederzeit ohne Angabe von Gr\u00fcnden mit Wirkung f\u00fcr die Zukunft widerrufen kann. Der Widerruf ist m\u00f6glich unter folgender Adresse: Jobcenter K\u00f6ln \u2013 Kundenreaktionsmanagement, Pohligstr. 3, 50969 K\u00f6ln oder elektronisch \u00fcber das <a href=\"\/datenschutz\/widerruf\">Widerrufsformular<\/a>.<\/div><div class='ginput_container ginput_container_consent'><input name='input_14.1' id='input_46_14_1' type='checkbox' value='1'  aria-describedby=\"gfield_consent_description_46_14\" aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_46_14_1' >Ich habe die Einwilligungs\u00aderkl\u00e4rung gelesen, verstanden und erkl\u00e4re meine Zustimmung.<\/label><input type='hidden' name='input_14.2' value='Ich habe die Einwilligungs\u00aderkl\u00e4rung gelesen, verstanden und erkl\u00e4re meine Zustimmung.' class='gform_hidden' \/><input type='hidden' name='input_14.3' value='21' class='gform_hidden' \/><\/div><\/fieldset><div id=\"field_46_15\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Die Datenschutzerkl\u00e4rung gem. Art. 13, 14 DS-GVO finde ich <a href=\"https:\/\/www.jobcenterkoeln.de\/datenschutz\" target=\"_blank\">hier<\/a>.<\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_46' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Nachricht senden'  \/> <input type='hidden' name='gform_ajax' value='form_id=46&amp;title=&amp;description=1&amp;tabindex=0&amp;theme=gravity-theme&amp;styles=[]&amp;hash=05be1f2945c6dd9f39ffef9151f54e1a' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_46' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_46' id='gform_theme_46' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_46' id='gform_style_settings_46' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_46' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='46' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='gqOW9HUWBXNktcN\/nQR05JgQhUqyg5a0RAjZMFmRgKcxoqWdJLxsB5iIc0TxJs+Z95rSfH2JrNZaBVIAPqyFokPLO4inlC8DgtsMM5ka78EKJkA=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_46' value='WyJ7XCIxNC4xXCI6XCJjMzFjZGQ1YjYyMGFkM2Q1ZDM5ZmQzZTAzYjBhMTMyYlwiLFwiMTQuMlwiOlwiMGIxODIwZTJiMDE3YWI3N2FkYjBmODg1ZTIxNTA2ZDZcIixcIjE0LjNcIjpcImUzYjZmNjU5MDZjNTNjOTA5M2NlYzg0ZTFjZmFjMDRmXCJ9IiwiMjc3YTljOGVkMGI2OGNlM2Y2ZGFmNTJhMzBhNzBkYzMiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_46' id='gform_target_page_number_46' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_46' id='gform_source_page_number_46' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_46' value='' \/>\n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_46' id='gform_ajax_frame_46' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 46, 'https:\/\/www.jobcenterkoeln.de\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_46').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_46');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_46').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! 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Buchstaben von Ihrem Nach-Namen ab.<\/p>\n<p>Zum Beispiel:<\/p>\n<p>Sie hei\u00dfen Anna Schmidt.<\/p>\n<p>Dann ist <strong>S<\/strong> der 1. Buchstabe von Ihrem Nach-Namen.<\/p>\n<p>Dann ist Frau Feig f\u00fcr Sie zust\u00e4ndig.<\/p>\n<p>Rufen Sie bitte Frau Feig an, um einen Termin auszumachen.<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4865\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/telefonieren_frau-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Frau Staudt ist f\u00fcr folgende Buchstaben zust\u00e4ndig:<\/p>\n<p>A, B, C, D, E<\/p>\n<p>Telefon-Nummer:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 02 21 \u2013 94 29-85 21<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4863\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/telefon-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Frau Hanus ist f\u00fcr folgende Buchstaben zust\u00e4ndig:<\/p>\n<p>F, G, H, P, Q, W, Y<\/p>\n<p>Telefon-Nummer:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 02 21 \u2013 94 29-81 16<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4863\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/telefon-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Herr Marx ist f\u00fcr folgende Buchstaben zust\u00e4ndig:<\/p>\n<p>I, J, K, L, M, N, O, V, X<\/p>\n<p>Telefon-Nummer:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 02 21 \u2013 94 29-85 78<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4863\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/telefon-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Frau Feig ist f\u00fcr folgende Buchstaben zust\u00e4ndig:<\/p>\n<p>R, S, T, U, Z<\/p>\n<p>Telefon-Nummer:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 02 21 \u2013 94 29-83 81<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"4863\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/telefon-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p><strong>Hinweise zum Daten-Schutz<\/strong><\/p>\n<p>Wenn Sie Probleme mit dem Jobcenter haben.<\/p>\n<p>Dann wenden Sie sich selbst an uns.<\/p>\n<p>So k\u00f6nnen wir Ihnen Ihre Fragen beantworten.<\/p>\n<p>&nbsp;<\/p>\n<p>Vielleicht wollen Sie eine andere Person schicken.<\/p>\n<p>Zum Beispiel:<\/p>\n<ul>\n<li>Ihren Vermieter<\/li>\n<li>einen Freund<\/li>\n<li>Ihren Anwalt<\/li>\n<li>eine Person von einer Beratungs-Stelle<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Dann m\u00fcssen Sie dieser Person eine Voll-Macht geben.<\/p>\n<p>Voll-Macht bedeutet:<\/p>\n<p>Sie sind damit einverstanden, dass sich die Person um Ihre Angelegenheiten k\u00fcmmert.<\/p>\n<p>Sie m\u00fcssen die Voll-Macht unterschreiben.<\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                                                    <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"section content-section   text-image \" >\n    <div\n        class=\"container  \">\n        <div class=\"row\">\n            <div class=\"col-12\">\n\n\n                <div class=\"text-image__wrap \">\n                                        <div\n                        class=\"col-12 col-md-6 text-image__duo \">\n                                                <div class=\"text-image__duo-content\">\n                            <p>Sie finden eine Vorlage in unserem Download-Bereich.<\/p>\n<p>Laden Sie die Voll-Macht herunter.<\/p>\n<p>F\u00fcllen Sie die Voll-Macht aus.<\/p>\n<p>Unterschreiben Sie sie am Ende.<\/p>\n<p>Klicken Sie auf folgenden Link:\u00a0<a href=\"https:\/\/www.jobcenterkoeln.de\/de_EZ\/downloads\/\">Downloads<\/a><\/p>\n                        <\/div>\n                                            <\/div>\n                    <div\n                        class=\"col-12 col-md-6 text-image__duo px-0\">\n                                                <img decoding=\"async\" class=\"text-image__duo-img normal\" data-attachment-id=\"5181\" src=\"https:\/\/www.jobcenterkoeln.de\/wp-content\/uploads\/2020\/11\/unterschreiben-1.png\" alt=\"\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":139,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[],"class_list":["post-2115","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lob und Kritik - Jobcenter K\u00f6ln<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jobcenterkoeln.de\/de_EZ\/lob-und-kritik\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lob und Kritik\" \/>\n<meta property=\"og:url\" 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