Ukraine

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Information for people from Ukraine

Below you’ll find answers to frequently asked questions about Grundsicherung/Arbeitslosengeld II (basic benefits). This page is continuously updated.

 

People from Ukraine are entitled to counselling and (financial) support under Sozialgesetzbuch II (SGB II) for the period from 1 June 2022 if you are in need of help and don’t have enough money to live on. The Jobcenter will then take care. You have to submit an application for this.

On this page you will find tips on what you can prepare and answers to questions about  applying, living and other topics.

What you should prepare

  • Register in Cologne:
    To receive basic benefits, you either need a so-called Fiktionsbescheinigung (certificate of fiction) and proof that you have applied for a residence permit or a Aufenthaltstitel (residence permit) according to § 24, Section 1 Aufenthaltsgesetz (residence act). You must make an appointment at the Immigration Office to get one.
    You can make an appointment on the City of Cologne Website: Appointment for people from Ukraine.
  • Apply fo a bank account:
    You need an account with a German bank or Sparkasse (savings bank) so that we can transfer money to you.
    More information can be found on the Federal Government’s Website.
  • Choose a health insurance company:
    In order to be entitled to medical care, you need to be a member of a health insurance company. You can choose a statutory health insurance company yourself.
    Find out about membership from a statutory health insurance company of your choice and ask for a certificate for the Jobcenter (certificate of membership).
    If you receive money from Jobcenter, your monthly contributions to your health insurance company will be payed. Submit the membership certificate together with the Neuantrag § 24 AufenthG_Ukraine Grundsicherung für Arbeitsuchende – (SGB II).
    You can find more information on the website of the Bundesagentur für Arbeit (Federal Employment Agency).

FAQ (Frequently asked questions) on applying for basic benefits

Visit this page regularly for up-to-date information.

If you own either a Fiktionsbescheinigung (certificate of fiction) according to § 81 section 5 in conjunction with section 3 or 4 with proof of application according to § 24 Aufenthaltsgesetz (residence permit) or a Aufenthaltstitel (residence permit) according to § 24, Section 1 of the Residence Act:

  • Book an initial application appointment for people from Ukraine using our online booking further down this page.
  • In that initial appointment you will receive
    • the “Neuantrag § 24 AufenthG_Ukraine Grundsicherung für Arbeitsuchende – (SGB II)“,
    • an appointment to submit the application in person,
    • Information about which documents you still need.

You only need to bring your ID, the invitation or appointment confirmation and an FFP2 mask to this appointment. At the entrance, please show a current citizen test or proof that you have been vaccinated or have recovered in the last 3 months.

If you do not own either a Fiktionsbescheinigung (certificate of fiction) according to § 81 section 5 in conjunction with section 3 or 4 with proof of application according to § 24 Aufenthaltsgesetz (residence permit) or a Aufenthaltstitel (residence permit) according to § 24, Section 1 of the Residence Act:
Please make an appointment for people from Ukraine at the Immigration Office Cologne .

You do not have to print out the application form yourself.

In the initial application appointment you will receive the “ Neuantrag § 24 AufenthG_Ukraine Grundsicherung für Arbeitsuchende – (SGB II)” and an appointment to hand the application over.

Please note that the application must be completed in German and in Latin letters.

Attention: Please do not fill the application unless you own either a Fiktionsbescheinigung (certificate of fiction) according to § 81 section 5 in conjunction with section 3 or 4 with proof of application according to § 24 Aufenthaltsgesetz (residence permit) or a Aufenthaltstitel (residence permit) according to § 24, Section 1 of the Residence Act.

If you prefer to fill out the application on the computer and then print it out and sign it, you can download the form here.
Please book an initial application appointment anyway, because you will receive importment information and an appointment to submit the application there.

  • Copies of all passports
  • Copies of all residence permits / fictional certificates
  • Completed application with signature (if you already have a customer number with the employment agency, please make sure to enter it)
  • if available: current registration certificate
  • if available: Confirmation of a health insurance company about the membership>
  • German bank details (or a copy of the bank card)
  • Housing costs:
    • either a copy of (sub)lease agreement
    • or a certificate of the size of the apartment, the number of rooms and all people living in the apartment

You can find help for filling it out in other languages here:

Help in English

Only if you already own either a Fiktionsbescheinigung (certificate of fiction) according to § 81 section 5 in conjunction with section 3 or 4 with proof of application according to § 24 Aufenthaltsgesetz (residence permit) or a Aufenthaltstitel (residence permit) according to § 24, Section 1 of the Residence Act you can submit the application for the period from June 1, 2022.

The following conditions also apply:

  • You are in need of help and don’t have enough money to live on
  • You live in Cologne
  • You are older than 15 years, have not yet received a pension in the Ukraine and have not yet reached retirement age in Germany

 

To submit an application, please book an initial application appointment using our online booking system.

As a rule, children and young people receive money from Jobcenter together with their parents, if they live with them, are not married and are younger than 25 years of age.

For your so-called “Bedarfsgemeinschaft“:

This includes you as the applicant and your

  • Spouse
  • Children under the age of 25 living in your household who are not married
  • Partner in a marriage-like community with children / stepchildren
  • registered partnership with children / stepchildren

A personal appointment at the Jobcenter Köln ist only possible if you

  • are vaccinated against Corona or
  • have recovered from a corona disease or
  • are tested on a daily basis
  • AND wear an FFP2 mask.
    If you don’t have an FFP2 mask, you can get one at Jobcenter.

Please show your 3G proof (vaccinated, recovered, tested) to the security service at the entrance without being asked.

You can find test centers where you can be tested free of charge on the interactive map of the city of Cologne, for example.

Yes. You will continue to receive money according to Asylum Seekers Benefits Act until your application has been approved by Jobcenter.

Application for people from Ukraine

You own

  • either a Fiktionsbescheinigung (certificate of fiction) according to § 81 section 5 in conjunction with section 3 or 4 with proof of application according to § 24 Aufenthaltsgesetz (residence permit)
  • or a Aufenthaltstitel (residence permit) according to § 24, Section 1 of the Residence Act

Now you can book this appointment.

You will get information on how to proceed if you need Unemployment Benefit II.

The appointment will take place in

Jobcenter Köln – Mülheim
Entrance B – Clevischer Ring 4
51065 Köln

Please note that you will need 3G proof (meaning you have been vaccinated, recovered or tested).

 

In the first step of the process all settings (location, appointment type, request) are already made. You don’t have to setup these three.

Please click on the the green button saying “WEITER”.

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FAQ (Frequently asked questions) on living / housing

Are you getting money from Jobcenter (soon)? Then you will find answers to questions about living here.

Please contact Jobcenter Cologne before you sign a rental agreement.
We can cover rental costs if you cannot pay them yourself.

Jobcenter can only fully cover the costs if they are reasonable.You can see from the table below whether the costs are reasonable.

1 Person 50 sqm 651€
2 people 65 sqm 788€
3 people 80 sqm 939€
4 people 95 sqm 1.095€
5 people 110 sqm 1.251€
each additional person 15 sqm more 158€ more

If you do not clarify the costs incurred with Jobcenter before signing the rental agreement, you may have to pay part of the costs yourself each month.

If you need money for the rental deposit, you have to contact the housing department before signing the rental contract and moving in.

Address:

Fachstelle Wohnen des Amtes für Soziales und Senioren
Ottmar-Pohl-Platz 1
51103 Köln

You sign a contract for electricity yourself. You are free to choose the electricity supplier. You can find information on this on the Internet, for example, under the search term “energy supplier Cologne”. You transfer the costs for the electricity yourself from the money from Jobcenter.

Please ask your landlord whether there is already a contract for the heating or whether you have to sign one yourself. Heating costs can be paid byJobcenter. To do this, you must submit the statement to us immediately upon receipt.
Heating costs can generally be covered up to €2.00 per square meter.
If your costs are higher, it must be checked in each individual case whether Jobcenter can also assume higher costs.

Please ask your landlord how the hot water is prepared. Hot water costs can be paid by the job center. To do this, you must submit the statement to us immediately upon receipt. Hot water costs can generally be covered up to €0.30 per square meter.
If your costs are higher, it must be checked in each individual case whether Jobcenter can also assume higher costs.

If you need furniture: contact Jobcenter Köln. We will advise you and discuss whether we can support you.

FAQ (Frequently asked questions) on general topics

Here you will find answers to questions on general topics, such as working in Germany.

For information see germany4ukraine.de.

Information for people from Ukraine in several languages: https://ukrajina.koeln/

Hotline: 0221 / 221-24232

More Information

Bundesagentur für Arbeit (Federal Employment Agency)

Information leaflet Unemployment Benefit II / Social Assistance – Basic security benefits for jobseekers (PDF opens in new tab)

Simplified explanation – Important terms related to basic income for job seekers (site opens in new tab)

Bundesministerium des Innern und für Heimat (Federal Ministry of the Interior and Community)

https://www.germany4ukraine.de/: General information for refugees and information about living, medical care, working, other support and more:

Bundesamt für Migration und Flüchtlinge (Federal Office for Migration and Refugees):

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